Meridian Property Management Blog

HUD issues new guidelines for Assistance animal!

Frontline Residential Property Management - Wednesday, January 29, 2020

Some of you may know that Frontline is a member of NARPM and Kent has been actively involved in the organization.  Serving on the local board and a member of the National Government affairs committee; as you will see by the article we (NARPM) are slowly but surely making progress in this realm.  The support animal issue has been a major problem in our industry the last couple years and continues to get worse; by actively lobbying we are hoping to curb some of the abuse of this issue in the property management industry.  

A Letter From NARPM® Government Affairs

Dear NARPM® Members,

Yesterday, the Department of Housing and Urban Development released updated guidance on assistance animals under the Fair Housing Act. The new document ( out best practices for property managers and landlords with respect to assistance animal requests.

As you know, getting more detailed guidance has been a top advocacy item for NARPM®. Many members have raised the issue with federal policymakers on multiple occasions, including the last few NARPM® Day on the Hill events and in meetings with HUD staff. Moreover, the NARPM® federal lobbying team has raised this issue with numerous Congressional offices.

These efforts all contributed to the issuance of this guidance from HUD.

As you read through the material, please be sure to reach out to your counsel and/or screening service about how the new guidance affects your screening processes. In addition, please do not hesitate to reach out to us with any questions at

Thank you for all that you do to support NARPM® and property management. Sincerely,

NARPM® Government Affairs